Your privacy matters to us. This Privacy Policy explains exactly what personal data ht51 collects, why we collect it, how we use and protect it, and what rights you hold as a data subject. Please read this document carefully before using the ht51 Platform.
These cards highlight the core principles governing how ht51 handles your personal data. Full details follow in the policy sections below.
All data transmitted between your browser and the ht51 Platform is protected by 256-bit TLS encryption. Your personal and financial information is never transmitted in plain text.
We collect only the data we genuinely need to operate the Platform, verify your identity, process payments, and comply with anti-money laundering obligations. We do not collect data speculatively.
ht51 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data shared with service providers is governed by strict data-processing agreements.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data subject request to our support team and we will respond within 30 days.
Personal data is stored on access-controlled, encrypted servers. Payment card details are never stored on ht51 servers — transactions are processed directly via PCI-DSS compliant payment gateways.
We retain personal data only for as long as legally required or operationally necessary. Account data is retained for 5 years following account closure to meet regulatory obligations, then securely deleted.
This Privacy Policy applies to all users of the ht51 Platform located at https://ht51.cam, including visitors who browse the site without registering and registered Players who hold an active account.
The following defined terms are used throughout this Privacy Policy:
This Privacy Policy applies to all Personal Data collected and processed by ht51 in connection with the operation of the Platform, including data collected through the website at https://ht51.cam, through direct communications with our support team, and through third-party service providers acting as Data Processors on our behalf.
ht51 acts as the Data Controller with respect to Personal Data provided by Players and visitors. As Data Controller, ht51 is responsible for determining the purposes for which and the means by which Personal Data is processed.
This Policy is intended to serve Players and visitors who are primarily based in Indonesia. Where Indonesian data protection law (as supplemented by Government Regulation No. 71 of 2019 on the Implementation of Electronic Systems and Transactions and related ministerial regulations) applies, ht51 endeavours to meet or exceed those obligations.
ht51 is an internationally operated platform. By using the Platform from Indonesia, you acknowledge that your data may be processed in jurisdictions outside Indonesia, subject to the safeguards described in Section 7.
ht51 collects the following categories of Personal Data, depending on your level of interaction with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, KTP number | Account registration & KYC |
| Contact Data | Email address, Indonesian mobile number, city/province of residence | Account registration |
| Financial Data | Bank account name & number (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit & withdrawal requests |
| KYC Documents | KTP scan/photo, selfie with ID, proof of payment method ownership | KYC verification process |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Automatically on each visit |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Automatically during Platform use |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact support |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel | Account settings & consent forms |
ht51 does not collect or store full payment card numbers, CVV codes, or bank login credentials. Payment transactions are handled exclusively through PCI-DSS compliant third-party gateways. We receive only a transaction reference and status confirmation.
ht51 collects Personal Data through the following channels:
ht51 processes your Personal Data only where a lawful basis exists. The table below sets out our primary processing purposes and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account; verifying your identity and age (21+) | Performance of contract; legal obligation (KYC/AML) |
| Processing deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported methods | Performance of contract |
| Detecting and preventing fraud, money laundering, bonus abuse, and prohibited conduct | Legal obligation; legitimate interests |
| Providing customer support via live chat and email | Performance of contract; legitimate interests |
| Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts) | Performance of contract |
| Sending promotional communications about bonuses, mix parlay boosts, and seasonal offers (e.g., Idul Fitri, Ramadhan promotions) | Consent (opt-in required; withdrawable at any time) |
| Responsible gaming monitoring — detecting signs of problem gambling behaviour and applying safeguards | Legal obligation; legitimate interests; vital interests of the data subject |
| Improving Platform performance, game offerings, and user experience through analytics | Legitimate interests (subject to cookie consent where required) |
| Retaining records to meet regulatory and audit obligations | Legal obligation |
Where we rely on legitimate interests as a legal basis, we have conducted and documented a legitimate interests assessment (LIA) to confirm that our interests do not override your fundamental rights and freedoms. You may request a summary of any relevant LIA by contacting us as described in Section 14.
ht51 does not sell your Personal Data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to contractual data protection obligations:
All third-party Data Processors engaged by ht51 are bound by written data-processing agreements that require them to process your Personal Data only on ht51's documented instructions and to implement appropriate technical and organizational security measures.
ht51 operates as an internationally hosted platform. Your Personal Data may be transferred to and processed in countries outside Indonesia, including countries where data protection laws may differ from those applicable in Indonesia.
Where such transfers occur, ht51 ensures that appropriate safeguards are in place, which may include:
You may request information about the specific safeguards applicable to any international transfer involving your Personal Data by contacting us at the address set out in Section 14.
ht51 uses cookies and similar tracking technologies to operate the Platform, recognize returning users, maintain session state, and gather analytical data to improve our services. The following categories of cookies are used:
| Category | Purpose | Retention | Type |
|---|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, fraud prevention flags | Session / up to 24 hours | |
| Functional | Language preferences, time-zone detection (WIB/WITA/WIT), last-visited game category, deposit method preference | Up to 90 days | |
| Analytics | Page view counts, user journey mapping, game engagement metrics, error reporting — used in aggregate, anonymized form to improve Platform performance | Up to 13 months | |
| Marketing | Tracking of promotional campaign effectiveness; re-engagement targeting for Players who have provided explicit marketing consent | Up to 30 days |
Strictly necessary cookies cannot be disabled as they are required for the Platform to function. Functional, analytics, and marketing cookies may be controlled through your browser settings. Note that disabling functional cookies may affect your user experience on the Platform.
Most browsers allow you to manage cookies through their settings panels. Refer to your browser's help documentation for instructions on clearing, blocking, or receiving alerts about cookies. Disabling all cookies will prevent you from accessing authenticated areas of the Platform.
ht51 retains Personal Data for no longer than is necessary for the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data (name, email, mobile number) | Duration of active account + 5 years post-closure | AML regulatory obligation |
| KYC documents (KTP scans, selfies) | 5 years from date of verification or account closure (whichever is later) | Legal obligation |
| Transaction records (deposit/withdrawal history) | 5 years from transaction date | Financial regulation |
| Bet history and game logs | 3 years from session date | Dispute resolution; legitimate interests |
| Customer support communications | 2 years from resolution of the relevant support ticket | Legitimate interests (quality assurance) |
| Marketing consent records | 3 years from the date of last consent update | Consent management obligation |
| Server access logs (IP, timestamps) | 12 months | Security monitoring; legitimate interests |
| Analytics cookies (anonymized) | 13 months (see Section 8) | Legitimate interests |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be linked to an individual. Anonymized data may be retained indefinitely for aggregate statistical and business intelligence purposes.
As a data subject, you hold the following rights with respect to your Personal Data held by ht51. To exercise any of these rights, contact us as described in Section 14. We will respond to all requests within 30 calendar days of receipt.
| Right | What It Means | Limitations |
|---|---|---|
| Right of Access | Request a copy of all Personal Data ht51 holds about you, together with information about how it is processed. | We may charge a reasonable fee for excessive or repeat requests. |
| Right to Rectification | Request correction of inaccurate or incomplete Personal Data. | KYC-verified data changes require re-verification. |
| Right to Erasure | Request deletion of your Personal Data where it is no longer necessary for its original purpose, or where you withdraw consent. | Does not apply where retention is required by law (e.g., AML records) or where an account balance remains outstanding. |
| Right to Restriction | Request that processing of your data be restricted while accuracy is contested or objection is pending. | Restricted data may still be stored; it will not be actively processed. |
| Right to Portability | Receive a machine-readable copy of data you provided to ht51 based on consent or contractual necessity. | Applies only to data processed by automated means. |
| Right to Object | Object to processing based on legitimate interests, including profiling for direct marketing. Marketing opt-out takes effect immediately. | We may continue processing where we can demonstrate compelling legitimate grounds. |
| Right to Withdraw Consent | Where processing is based on consent (e.g., marketing emails), withdraw that consent at any time without affecting prior lawful processing. | Withdrawal does not affect processing already carried out. |
To exercise any of the above rights, email [email protected] with the subject line "Data Subject Request — [Right Type] — [Your Username]". We may require identity verification before processing your request to prevent unauthorized access to your data.
The ht51 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process includes an age declaration step and mandatory KYC verification to enforce this requirement.
If ht51 becomes aware that Personal Data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and — where applicable — return any deposited funds in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor in your care has provided Personal Data to ht51, please contact us immediately at [email protected] and we will investigate and act on your report within 48 hours.
Adults only (21+). ht51 operates a strict age verification policy. Any account found to belong to a person under 21 will be suspended immediately and the matter referred to our compliance team.
ht51 implements a multi-layered security architecture to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. Our key security measures include:
While ht51 takes all reasonable precautions to protect your data, no system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for logging out of your session when using shared devices.
ht51 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made, we will:
Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a material amendment, you may close your account and request deletion of your Personal Data as described in Section 10, subject to mandatory retention obligations under applicable law.
For all privacy-related enquiries, data subject requests, or concerns about how ht51 handles your Personal Data, please contact our Data Protection Officer (DPO) team using the details below:
All formal data subject requests must be submitted in writing via email to [email protected]. Requests submitted via live chat will be acknowledged but are not treated as formal written requests for the purposes of our statutory response timelines.
Our support team is available around the clock to address any privacy concern or data request. You can also review our Terms & Conditions, Responsible Gaming page, or FAQ for related information.